Terms of Service

Last Updated: January 2025

Welcome to Qronic AI. These Terms of Service ("Terms") govern your access to and use of Qronic AI's services, including our AI Doctor platform, website, and related services (collectively, the "Service"). By using our Service, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using Qronic AI, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing the Service.

These Terms constitute a legally binding agreement between you and ChronicGPT Inc. ("Qronic AI," "we," "us," or "our"). You must be at least 18 years old to use our Service.

2. Description of Service

Qronic AI provides personalized AI Doctor services for chronic care management. Our Service includes:

  • AI Doctor Platform: A personalized AI assistant that learns about your health patterns and provides 24/7 guidance for managing chronic conditions
  • Health Monitoring: Integration with wearables and health devices to track and analyze your health data
  • Clinical Insights: AI-powered analysis and recommendations based on your health data
  • Healthcare Coordination: Integration with healthcare providers and telehealth services
  • Educational Resources: Information and guidance to help you manage your chronic conditions

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

3. Medical Disclaimer

IMPORTANT: Qronic AI is not a replacement for professional medical care.

  • The AI Doctor is a supportive tool designed to assist with chronic care management, not to replace your healthcare provider
  • The Service does not provide medical diagnosis, treatment, or prescription services
  • Always consult with licensed healthcare professionals for medical advice, diagnosis, and treatment
  • In case of a medical emergency, call 911 or go to the nearest emergency room immediately
  • Do not delay seeking professional medical advice because of information provided by the AI Doctor
  • The AI Doctor's recommendations are based on data analysis and should be discussed with your healthcare provider

By using the Service, you acknowledge that you understand these limitations and agree to use the Service as a supplement to, not a replacement for, professional medical care.

4. User Accounts and Registration

To use Qronic AI, you must create an account and provide accurate, current, and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Ensuring that all information you provide is accurate and up-to-date

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activity.

5. Subscription Plans and Payment

Qronic AI offers subscription plans with different features and pricing:

  • Core Plan: $29/month for single condition management
  • Advanced Plan: $59/month for multiple conditions
  • Complete Plan: $99/month for high-risk or complex conditions

By subscribing to a plan, you agree to:

  • Pay all fees associated with your selected plan
  • Automatic recurring billing on a monthly basis
  • Price changes with 30 days' notice
  • No refunds for partial months, except as required by law

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. We reserve the right to change our pricing with advance notice.

6. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Attempt to gain unauthorized access to the Service or other users' accounts
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use automated systems (bots, scrapers) to access the Service without permission
  • Share your account credentials with others
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Upload or transmit viruses, malware, or other harmful code
  • Use the Service to harass, abuse, or harm others
  • Reverse engineer, decompile, or disassemble any part of the Service

Violation of these terms may result in immediate termination of your account and legal action.

7. Health Data and Privacy

Your health data is protected and governed by our Privacy Policy, which is incorporated into these Terms by reference. Key points:

  • We collect and process your health data to provide personalized AI Doctor services
  • Your data is encrypted and stored securely in HIPAA-compliant systems
  • We never sell your health data to third parties
  • You have the right to access, correct, and delete your data
  • We may share data with your healthcare providers when you authorize it

By using the Service, you consent to the collection and use of your health data as described in our Privacy Policy.

8. Intellectual Property

The Service, including all content, features, software, and technology, is owned by ChronicGPT Inc. and protected by copyright, trademark, and other intellectual property laws.

  • You are granted a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes
  • You may not copy, modify, distribute, sell, or lease any part of the Service
  • All trademarks, logos, and service marks displayed on the Service are our property or the property of their respective owners
  • Any feedback, suggestions, or ideas you provide about the Service may be used by us without compensation to you

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Qronic AI is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied
  • We do not guarantee that the Service will be uninterrupted, error-free, or completely secure
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability for any claims arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim
  • We are not responsible for decisions made based on AI Doctor recommendations
  • We are not liable for any health outcomes or medical consequences resulting from use of the Service

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless ChronicGPT Inc., its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Any content or data you submit or transmit through the Service

11. Termination

Either party may terminate your access to the Service at any time:

  • By You: You may cancel your account at any time through your account settings or by contacting us
  • By Us: We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any other reason we deem necessary

Upon termination:

  • Your right to use the Service will immediately cease
  • You may request deletion of your data, subject to legal retention requirements
  • All provisions of these Terms that by their nature should survive termination will survive

12. Dispute Resolution

Any disputes arising from these Terms or your use of the Service will be resolved as follows:

  • Informal Resolution: We encourage you to contact us first to resolve any disputes informally
  • Governing Law: These Terms are governed by the laws of the State of Texas, United States
  • Jurisdiction: Any legal action must be brought in the state or federal courts located in Dallas County, Texas
  • Class Action Waiver: You agree not to participate in class action lawsuits against us

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms on our website with a new "Last Updated" date
  • Sending you an email notification if the changes significantly affect your rights
  • Displaying a notice in your account dashboard

Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service and cancel your account.

14. Third-Party Services

The Service may integrate with third-party services, including:

  • Wearable devices and health trackers
  • Healthcare provider systems
  • Telehealth platforms
  • Payment processors

Your use of third-party services is subject to their respective terms and conditions. We are not responsible for the availability, accuracy, or practices of third-party services.

15. Force Majeure

We are not liable for any failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including natural disasters, pandemics, war, terrorism, labor disputes, or failures of third-party services.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Qronic AI regarding the Service and supersede all prior agreements and understandings.

18. Contact Information

If you have questions about these Terms of Service, please contact us:

  • Email: legal@chronicgpt.com
  • Phone: (650) 380-7733
  • Mail: ChronicGPT Inc., Dallas, TX

We are committed to responding to your inquiries within a reasonable time frame.

19. Acknowledgment

By using Qronic AI, you acknowledge that:

  • You have read and understood these Terms of Service
  • You agree to be bound by these Terms
  • You understand that the AI Doctor is a supportive tool, not a replacement for professional medical care
  • You are responsible for consulting with healthcare professionals for medical decisions
  • You will use the Service in compliance with all applicable laws and regulations